Professional Summary
Dynamic and adaptable ESL Educator with a strong foundation in enhanced learner experience strategies, and cross-industry experience in customer-facing, communications, and customer engagement roles. Proven ability to build strong relationships, foster learner motivation, and deliver interactive online and classroom instruction tailored to diverse student backgrounds. Skilled in leveraging modern educational technologies (Canvas, Google Workspace) and digital tools to deliver structured, engaging lessons. Currently completing a 250-Hour TEFL Certification to further elevate instructional capabilities for target global markets.
Core Competencies
Teaching & Pedagogy
- ESL/EFL Instruction
- Learner Motivation
- Phonetics & Pronunciation
- Student Assessment
EdTech & Tools
- Canvas LMS
- Google Workspace (Docs, Sheets)
- Tech Support
Interpersonal
- Intercultural Communication
- Relationship Building
- Public Speaking
- Problem Solving
Professional Experience
English Teacher
2025 – Present
Educational Institution / Online Platform
- Plan and deliver engaging English language lessons tailored to different proficiency levels and age groups.
- Cultivate a supportive, positive learning environment to encourage active student participation and confidence.
- Utilize virtual classroom platforms and educational technologies to facilitate dynamic learning experiences.
- Assess individual student progress, providing continuous constructive feedback to guide improvement.
Communications & Digital Marketing Specialist
2020 – 2022
Marketing Agency / Company
- Utilized digital communication channels and tools to build positive client relationships and increase engagement.
- Managed content workflows and administrative tasks using Google Workspace (Docs, Sheets).
Travel & Reservation Agent
2018 – 2019
Travel Agency
- Leveraged specialized global distribution software (Amadeus) to manage customer requests and deliver high-quality client support.
Operations Associate
2015 – 2017
Manufacturing Company
- Collaborated with cross-functional teams and maintained systematic administrative documentation.
Education
Bachelor’s Degree in English Studies
University of Guelma
2012 – 2015
Certifications
250-Hour TEFL Certification
Accredited TEFL Provider
In Progress (Expected 2026)
Amadeus Certification
Airline Reservation & Ticketing
Completed